Over the years, DELL, Inc has constantly been revered for its revolutionary Build-to-Order approach to supply chain management, which defined its supply chain pre-eminence. This year, however, DELL made the ground-breaking decision to retreat from its pioneering, lean Build-to-Order model, and move towards the traditional Build-to-Stock approach.
Mike Gray, Supply Chain Director at DELL, Inc will reveal the principles behind DELL’s decision, highlighting rising costs and complexities as the main drivers behind the change in strategy. Mike will disclose how DELL’s supply chain model is evolving into a series of multiple supply chains, in turn accepting the need to exchange supply and flexibility for demand precision.

With businesses under pressure to cut costs, exacerbated by the current economic downturn, James Booth, European Kaizen Director at Esselte, Germany, will highlight how tremendous cost savings have been achieved at Esselte through a long-term lean journey.
James will present how inventory costs have been reduced by US$100 million since implementing lean thinking in 2002, while he will also emphasise the link between lean with “green”, citing how he has saved US$50k in energy costs. James will further argue that the key factor in any lean implementation is that it is culturally accepted, from top to bottom, as a philosophy and long-term journey; not merely a quick fix.

HP 's Imaging and Printing Group is currently focusing its supply chain strategy on the key areas of costs, inventory and emerging markets. Despite arguments in some quarters that the current economic climate will result in regional supply chains rather than global, Volker will reveal HP Imaging and Printing’s successful global structure; sourcing and manufacturing in China and Vietnam, then delivering to a global customer base. Volker will argue that today’s cost pressures in fact compel HP to pursue low cost sourcing and manufacturing in Asian markets, while also redesigning the outbound supply chain based on shifts in buying power to emerging markets.

Dr. Jürgen Kröger is Director for Economies of the Member States, Directorate-General for Economic and Financial Affairs at the European Commission in Belgium. With the current economic downturn unwavering, Jürgen will present a macro-economic perspective in Europe and beyond, detailing the current challenges from globalisation and within the EU. He will reiterate the importance of competitive advantage in these challenging times, and how the supply chain can be the tool to drive value and profitability for the business through the on-going credit crunch. In all, Jürgen will conclude that in the current climate, the best supply chain wins.

Philippe Perrodin is the Vice President for Group Financial Control at Tetra Pak, Switzerland, and is responsible for group financial and business control.
Philippe will serve as a key panellist on the power panel discussion in the morning of day one, bringing an all-important financial perspective to the vital question of how to survive the economic crisis. He will highlight the increasing link between physical and financial supply chain management, empahsising that - now more than ever - optimising the financial processes across the physical supply chain will ultimately deliver value and drive competitive advantage.

Barry Ashby is Procurement Director for Brush Turbo Generators, based in the UK. The recent economic downturn in recent months has brought more focus and potentially a re-think in Low Cost Country Sourcing (LCCS) strategy, with arguments in some quarters going as far as to say that "low cost" as we know it no longer exists.
Therefore, Barry will ask if this really is the end of LCCS? If so, what next for manufacturers? In an era where credit is short, and businesses are under increasing pressure to cut costs, what can the enterprise do to source at a low cost? In turn, Barry will also consider the wider, far-reaching question of whether this means a global approach to sourcing is no longer appropriate.

Rehman Mohammed, Senior Director for Supply Chain Field Operations at Cisco Systems will highlight the importance of returns logistics as the hidden jewel in supply chain management today. In a world where finding new revenue streams is now more vital than ever before, Rehman will reveal how Cisco turned its reverse logistics function from a US$8 million cost sink to a net revenue contribution of US$ 100+ million by applying a sales-driven model, in turn changing the cultural mindset. He will share actionable lessons learned from Cisco's overhauling of its returns processes, identifying residual value in returned product, and generating demand for refurbished product among a wide range of customers. In addition, Rehman will argue that the after chain forms a key part of Cisco’s environmental agenda, with all products and components returned in 2008 having been recycled.

Jurrien Zandbergen is the Director of Synergies and Productivity for Baby Nutrition at Danone, based in the Netherlands. Jurrien will bring all of his experience to showcase exactly how, despite the economic downturn, the sourcing and procurement professions remain at all-time high.
He will outline how the current downturn in fact enables the sourcing profession to become the strategic lever within the business, delivering bottom-line benefits and driving the business forward in a challenging economic environment. In an uncertain global paradigm, sourcing can well and truly be the answer to your fears.

Wolfgang Menzel is VP for Logistics Automotive at Continental AG, based in Germany. He will discuss the changing landscape of the automotive market, analysing how enterprises can drive growth through greater collaborative efforts and increased standardisation. Having recently rolled out SAP APO across the plant base, Wolfgang will argue that tier 1 suppliers need to take more responsibility for lower tier suppliers, emphasising the importance of real-time information and visibility to mitigate the risk of unnecessary costs and inventory. He will also put forward the need to skill your workforce, highlighting Continental’s regional training centre scheme as well as the benefits lean competencies can provide in the current climate.

Peter Surtees is the European Logistics Director for Kimberley Clark, based in the UK. In an era where transportation and logistics costs are spiralling out of control, Peter will illustrate how Kimberley Clark liberated its logistics cost base through collaboration, where key collaborative partnerships have enabled him to ensure a 7% cut in transportation bills.
Additionally, Peter will also detail how his new transport framework delivers on sustainability goals, saving 270,000 miles and 30,000 gallons of diesel per year. Finally, he will highlight how these reduced costs are not impacting upon customer service expectations, in turn consolidating Kimberley Clark's order and delivery schedule.

Rafaelle Muscetta is VP of Global Sourcing and Logistics at LM Glasfiber, based in The Netherlands. Rafaelle will focus on the challenging global environment in which businesses now must operate. One of the key questions currently is whether retreat from globalisation, or if indeed any form of retreat is viable.
Rafaelle will contend that a move away from globalisation, towards a form of "glocalisation" is the way forward through the economic storm. Arguing that the time is right for a reality check, he will specify when it is right, if at all, to go global, and when it is right to go regional or local. Further more, Rafaelle will propose a pathway to move forward through the new economic climate, starting with protecting cashflow and culminating in a new avenue for long-term growth.

Chris McCann is Country Manager for the UK at Asda Wal-Mart. Chris will host a featured Masterclass session as part of the SCL Focus Day, bringing his expertise to address the link between social responsibility and sustainability in driving business benefit. He will outline Wal-Mart's latest projects, detailing a move away from "policing" suppliers towards a more "supportive" function, as well as revealing a series of training programmes Wal-Mart are establishing with suppliers to find cost-saving opportunities.
Chris will additionally consider the theory behind longer-term contracts with suppliers as a reward for effective compliance while highlighting Wal-Mart targets for sustainability looking forward to 2012.

Manufacturing & Logistics IT Editor, Ed Holden, has over 12 years’ experience at the helm of leading business-to-business journals in the UK, including those within such top publishing stables as EMAP, Trinity Mirror (Mirror Group) and IBC. Over the past decade, Ed has focused on writing predominantly within the manufacturing, engineering and supply chain arena. In his current role as Editor of Manufacturing & Logistics IT, he has been responsible for widening the journal’s editorial remit to include in-depth Analysis Reports and a raft of exclusive industry interviews focusing on high-level opinion and the current state of the art concerning manufacturing & logistics software, systems and processes.

Tony Bellia, Regional Manager, and Greg Cejer, Operations Director, at Skills for Logistics in the UK will focus on the all-important issue of skills development across the supply chain workforce.
In recognising the urgent need to close the skills vacuum, Skills for Logistics has developed the Professional Development Stairway for Logistics, detailing a clear framework for workforce development. Tony and Greg will highlight the key principles and phases underpinning the Stairway and how it will be delivered as well as expanding on the backdrop to its development, revealing how Heads of Supply Chain and Logistics can gain essential visibility into the particular skills that require development in their workforce as well as identifying key areas where new skills need to be introduced.

Marc Schaedeli is the Head of Risk Management at Nestlé, based in Vevey, Switzerland. For over 6 years he has built up and further developed Enterprise Risk Management (ERM) at Nestlé, facilitating risk & opportunity assessments with business and/or project teams at all level of the organization.
Marc will take a seat on the much-anticipated Power Panel Discussion on Day One of the summit, offering his thoughts on what companies must do to survive the continuing economic crisis. He will argue how supply chain leaders and Heads of Risk Management need to collaborate and develop even closer ties in order to overcome the new challenging environment.

Debra Hofman brings over 20 years of experience in the research and advisory business to her position as Vice President, Supply Chain Top 25. Her research focuses on supply chain excellence and the effective use of metrics and measures in optimising performance. Previously, she launched and led AMR Research’s Benchmark Analytix Service, which provided company-specific supply chain performance assessments tied to the use of technology and best practices.
Debra will reveal live to a Euroepan audience for the first time the AMR Supply Chain Top 25, using her findings to detail how the supply chain can be the remedy to the downturn.

Henk Van Unnik is the President of the International Association of Airport and Seaport Police. With the Authorised Economic Operator (AEO) programme having come into effect on the 1st January 2008, Henk will ask the all-important question of whether gaining AEO status has actually increased security in the global supply chain?
He will highlight the key success factors that have transpired from securing AEO certification, in turn comparing initial programme objectives with progress made thus far. Importantly, Henk will also highlight how the customs benefits derived from AEO status will significantly drive the business bottom-line in times of economic turmoil.

Alan G Waller is Immediate Past-President of the Chartered Institute of Logistics and Transport (CILT) and Chairman of the European Logistics Users Providers and Enablers Group (ELUPEG). He is also Visiting Professor in International Supply Chain Management at Cranfield Centre for Logistics and Supply Chain Management at Cranfield School of Management.
Alan will bring his all of his expertise and knowledge towards two key discussion points at this summit. Firstly, he will form part of the special panel discuccion on the future supply chain, highlighting the important role supply chains will play in the current global climate. Secondly, Alan will moderate the panel discussion on the supply chain workforce, considering ways to develop the next generation of supply chain leaders.

Dr. Jeevan Perera is Head of Risk Management, Orion, stationed at the International Space Centre at NASA, based in the USA. In an era where credit is crucial, Jeevan will share his thoughts on how to minimise cost pressures through a process-driven risk management and collaboration framework.
As well as detailing how NASA minimises costs by collaborating with suppliers and contractors to develop longer-term contract mechanisms, Jeevan will highlight how a two-phase procedure of risk prioritisation and mitigation enables NASA to manage its risks.
Additionally, Jeevan will detail how NASA minimises vulnerability along its operation by linking together its various risk facets to ensure maximum visibility and transparency.

Denis Hayes has been with C&C Group plc, the makers of Magners cider, since 2001. His role within C&C encompasses Innovation, Quality Assurance, Health, Safety and Environment. Prior to joining C&C Denis worked in a variety of senior technical management roles in the Food industry including HJ Heinz, Glanbia plc and Cadbury's. He is qualified to Masters degree level in Biochemistry and Food Science and also hold an MBA. Denis will describe how C&C has built on its traditional heritage to reduce the environmental impact of its operations and is implementing a comprehensive Sustainability Action Plan to drive operational excellence and cost savings across the firm.

Clive Geldard is Group Vice President, International Retail and Supply Chain Practice at Solving Efeso, based in the UK. In the present economic environment, no company can afford to tolerate losses that may result from disconnects between demand and supply – excess inventories, bad asset utilisation, poor customer service and failed product launches.
Clive will host a special interactive workshop, addressing how the best companies are raising the bar in standards of commercial supply chain management, better aligning demand and supply side functions to drive increased customer value and lower total cost to serve.

Dr. Peter Laurence is the Associate Director, International Supply Chain Practice at Solving Efeso, based in the Switzerland. In the present economic environment, no company can afford to tolerate losses that may result from disconnects between demand and supply – excess inventories, bad asset utilisation, poor customer service and failed product launches.
Peter will host a special interactive workshop, addressing how the best companies are raising the bar in standards of commercial supply chain management, better aligning demand and supply side functions to drive increased customer value and lower total cost to serve.

Eric is the Supply Chain Development Manager at Alstom Transport in France, responsible for improving worldwide supply chain performance (including processes and tools) across the organisation. He is also in charge of the implementation and management of EDI projects. Eric has many years of experience across major organisations and consultancies in France, and previously held the role of Change Manager within Alstom Transport.

Stephen Weir is the founder of WEIR-tscs. He has over 20 years experience of business management with a wide variety of multinational organizations, including Tate and Lyle, British Oxygen, Price Waterhouse, Excel Logistics, and TDG. A creative and dynamic Supply Chain professional, his expertise spans all industry sectors.
In an interactive workshop on delivering profit through Sustainability, Stephen will show how developing and implementing a Total Supply Chain Sustainability Action Plan will deliver major impact and lasting business value. Together with experts from WEIR-tscs he will explore how to assess opportunities in your end-to-end supply chain, and how these can deliver reduced cost, reduced waste, lower carbon emissions, lower risk, and improved brand value.

Greg Cejer, Operations Director, and Tony Bellia, Regional Manager, at Skills for Logistics in the UK will focus on the all-important issue of skills development across the supply chain workforce. In recognising the urgent need to close the skills vacuum, Skills for Logistics has developed the Professional Development Stairway for Logistics, detailing a clear framework for workforce development. Greg and Tony will highlight the key principles and phases underpinning the Stairway and how it will be delivered as well as expanding on the backdrop to its development, revealing how Heads of Supply Chain and Logistics can gain essential visibility into the particular skills that require development in their workforce as well as identifying key areas where new skills need to be introduced.

Prior to Infosys he was Senior Vice President at Royal Philips in charge of Global Finance Shared Services since February 2003. In this position he implemented a global captive Shared Services organization of more than 2000 FTEs, generating 25% of savings for Philips and reaching world class costs status. He led the organization towards outsourcing to Infosys BPO and now holds a leadership role within Infosys.
From 2001 to 2002 Michel was Finance and Shared Services Global Lead at McDonald’s Corporation in charge of re-engineering the Finance Processes and defining the McDonald’s global Shared Services Strategy.
Prior to McDonald’s he spent 23 years at Unisys in various key Finance positions. He Embarked on the Shared Services journey with Unisys in mid 94 as the General Manager for the to be created European SSC. The European Shared Services initiative resulted in a cost reduction of 50% in 4 years.

Werner Jaeger is the European Director of Sun Shared Service Centers. Over the last few years he built up a centralized back office organization to support Sun's business in Europe and globally with close cooperation with Infosys as strategic outsourcing partner.

Yohyon has 20 years of experience in the development of Supply Chain Synchronization as the key differentiator for sustainable strategic value in a great variety of companies. His career started in the automotive sector. He was the CEO and founder a supply chain strategy consulting firm and software service provider in supply chain intelligence. Yohyon has worked as a supply chain strategy consultant for many companies and still is. Among his customers in the last 10 years has been companies like Nike, Shell, Heineken, ETC (computer hardware distribution), Corus (steel), Snap On Tools, WE fashion (fashion retail in Europe), UPS (Israel), Royal Lemkes (largest exporter of potted plants in The Netherlands; leading supplier to DIY-chains), VWI (US, supplier to Wall Mart and HomeDepot).
Since end 2008 Yohyon is Member of the Board of Agentrics LLC, Chicago.

Iain Rawlinson has been working in the shipping and logistics industry since 1994, starting out representing the UK-based freight forwarder, LEP, in Bahrain, before moving to Sea-Land in Bahrain.
When Sea-Land was acquired by Maersk Line in 1999, he returned to Bahrain, where he opened a dedicated Maersk Sealand agency which he ran for four years, also opening an agency in Bahrain for Maersk Logistics during this time. In 2004, he took on the role with Maersk Line and Logistics as Key Client Manager for Bahrain and Saudi Arabia.
Iain has been Chief Commercial Officer for APM Terminals Bahrain since July 2006.

Marcel Kars has bee Zetes’ Vice President 3i – Voice, RFID, Print & Apply – Competence Centers since 2007.
Since 2004, Marcel became Business Unit Manager of all Zetes 3i Competence Centers. Marcel joined the Zetes Group in 2002 to start the Zetes’ Voice organization and business as Competence Unit Manager of Zetes Voice. In this position he succeeded in making the Zetes Voice business grow to a € multi-million market and in making the Zetes Group the leading pan-European Voice system integrator.
Before Marcel Kars joined Zetes, he worked for two other Voice Solutions manufacturers. From 1998 until 2002 he worked as Sales Manager at Syvox Europe and from 1994 until 1998 he was Manager European Operations at CompuSpeak.

Chris has over 25 years experience in supply chain management and implementing change with senior roles at major firms such as Unilever, KPMG, BOC, Burger King, and Capgemini.
In an interactive workshop on delivering profit through sustainability, Chris will show how developing and implementing a Total Supply Chain Sustainability Action Plan will deliver major impact and lasting business value.
“I have always has a passion for reducing waste and improving effectiveness throughout my career. This is at the heart of achieving supply chain sustainability which is going to play a key role in helping firms to survive the future”

-Born in 1957 in Neuilly sur Seine (France) - Graduate of the International University for Business - 1980 – 1985 Dowell Schlumberger as Financial Manager for Africa (Angola, Dem. Rep. of Congo, Algeria, Tunisia, Morocco) - 1986 – 1990 TNT Group as Overseas Business Unit Manager for France, Swizerland, Benelux - 1990 – 1993 Air France Group in charge of Meridien Hotels communication -1994 – 2097 TNT Group as Manager for France and Benelux - 1998 – 2002 Own Consulting Company dealing with transport and tourism - Since 2002 GEFCO Group Marketing Manager

1978 / 1980 BURROUGHS Key Account East of France (Computer Systems)
1981 / 1986 PEUGEOT France Area Manager for Corsica and French Riviera
1986 / 1990 PEUGEOT Montpellier Sales Manager
1990 / 1992 PEUGEOT Head Quarter National Promotional Events Manager
1993 / 1996 PEUGEOT DARLMAT General Manager
1996 / 1999 GEFCO UK General Manager
1999 / 2007 GEFCO Head Quarter Car Distribution Logistic Business Unit Manager Responsible for: Methods, Processes, IT, Commercial Development, Logistics Studies, Pricing.
2007 / 2008 GEFCO Automotive Commercial Director
Since 2007 GEFCO Commercial Director

Thiemo Fichter, Endress+Hauser’s Global Industry Manager for Inventory Control Solutions based in Reinach, Switzerland. Thiemo holds a twin degree in industrial engineering and management science from the University of Applied Science Offenburg Germany. His competence in sensor technologies, data transmission and integration with the target to automate business processes via real-time information is appreciated in the process industry worldwide. Over the years, Thiemo has held various leading positions in the area of Marketing, Sales and Logistics in the automation and instrumentation industry with positions in France, Germany, USA and Switzerland.